Request For Your Refund

Thank you for contacting Kenya Airways for your refund request. Your refund will be processed as per your ticket rules and conditions. In order to process your request kindly fill in the form below and click the submit button.

By filling and submitting this form you are also confirming that you would like your full itinerary or the remaining unutilized part of your itinerary to be cancelled by Kenya Airways.

We commit to process your request within a minimum of 30–40 days. Credit card refunds may take a shorter time.

Please note all fields marked with * are mandatory